Web-Based

Web-based

VoiceLiveChat is a web-based chat software that enables you to quickly and easily engage in conversation with visitors browsing your website. It’s fully compatible with any OS and any browser, so you and your visitors can access all its features and enjoy the same functionality at high standards and performance. The widget, as well as the dashboard are accessible from any device: PC, mobile phone or tablet. You can communicate in real-time with your visitors […]

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Multiple Websites

Multiple websites

If you are running more than one website, it is possible to use VoiceLiveChat on all your domains with our multiple websites feature which allows you to add the chat on as many sites and pages as you wish, without any extra charges. With only one VoiceLiveChat account you can manage all incoming chats, as each and every widget installed will operate independently. Is the “multiple websites” feature for me? It sure is if you […]

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FAQ

FAQ

You can create your own FAQ section in the VoiceLiveChat dashboard, and add important information about your business and products. Listing a question, and providing an answer to it will save both in your FAQ section, and your agents can use them directly from the chat window when replying to customers. How does FAQ help my business? The FAQ section of the dashboard is effective for both new and experienced personnel, as it simplifies your […]

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Canned Messages

Canned messages

Canned messages, also known as canned responses, is one of the VoiceLiveChat features that helps you create and save the most common phrases for you and your agents to use when replying to visitors. Whether we’re talking about general greeting messages, assistance questions, or chat closure messages, in the VoiceLiveChat dashboard you can create as many canned responses as you need. It takes only a few seconds to add and save them, so your agents […]

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