Canned Messages

Canned messages

Canned messages, also known as canned responses, is one of the VoiceLiveChat features that helps you create and save the most common phrases for you and your agents to use when replying to visitors. Whether we’re talking about general greeting messages, assistance questions, or chat closure messages, in the VoiceLiveChat dashboard you can create as many canned responses as you need. It takes only a few seconds to add and save them, so your agents […]

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