Reports

Reporting

The chat analytics provide details about the activity that took place on your website in terms of visitor statistics, and agent performance. If you access the “Reports” page on your dashboard, you will get an overall summary of the latest activities, including the number of visitors, incoming chats, reply time, and more. How can I use the reports? With the basic overview of chat reports you find out how many new visitors have interacted with your website, […]

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